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Shipping Information

Please note that Free Worldwide Shipping applies only to orders over €100. A shipping fee will be applied to orders under €100 depending on your Country.

 

ORDER PROCESSING TIMELINES

 

Orders placed before noon(GMT + 1) will start to be processed immediately, orders placed after noon (GMT + 1) will be processed starting from the next business day.

 

Please note: orders placed after noon (GMT+1) on Friday will be processed starting Monday.

 

Order processing times vary depending on the type of lenses selected at the time of purchase, according to the following table:

 

Non prescription orders

1-2 business days

Single vision prescription lenses orders

3-4 business days

Progressive prescription lenses orders

6-8 business days

Non-prescription lenses orders

3-4 business days

Reading lenses orders

3-4 business days

Single vision prescription sun lenses orders

3-4 business days

Single vision prescription sun polarized lenses orders

6-8 business days

Single vision prescription sun thin lenses orders

5-6 business days

Single vision prescription sun thin polarized lenses orders

6-8 business days

 

SHIPPING TIMES

 

We ship all orders with our logistics partners UPS (worldwide) and TNT (Italy).

 

Depending on your location, the shipping time may take:

 

EUROPE: 2-3 working days

UNITED STATES: 3-4 working days

REST OF THE WORLD: 5-6 working days

 

Once your order has been carefully packed and picked up by the courier from L.G.R Headquarters, we will send you a shipping confirmation email with all the information regarding your order, such as tracking number and status of your shipment.

 

Remember that, once the package has left L.G.R  Headquarters, the delivery time is always dependent on your location and customs clearance. The Customer must be aware that custom duties can be applied on extra UE orders.

 

For more information or additional questions, you can contact us from Monday to Friday from 10AM to 5PM (GMT+1):

via email: [email protected]

via telephone: +390643413879

 

For more information or additional questions about prescription lenses, you can contact us from Tuesday to Saturday from 10AM to 1PM and from 2PM to 7PM, and on Sunday from 3PM to 7PM:

via email: [email protected]

via telephone:+39 0643413879

via Whatsapp: +390236578775